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HumanField - SPANISH AND PORTUGUESE SPEAKING SERVICE DESK AGENT (16-0378)

Nemzetközi IT Outsourcing partnerünk részére keresünk munkatársat

SPANISH AND PORTUGUESE SPEAKING SERVICE DESK AGENT

(16-0378)

pozícióba.

Feladatok:

    • Handle end user calls and web queries in Spanish and Portuguese languages
    • Act as the first point of contact for the customer
    • Precise administration
    • Act as primary contact between customer and resolving group
    • Keep the user informed, own and follow up ongoing cases

 

Elvárások:

    • have excellent written and verbal communication skills in Spanish and Portuguese and at least upper-intermediate English
    • have experience in customer service – experience gained in IT Help Desk is an advantage but not a must
    • have High School degree
    • have desire to learn - no IT background required, training will provide the necessary technical knowledge
    • are open to work in shifts
    • have excellent communication skills – both written and spoken
    • are flexible, open-minded personality with a "can do" attitude

 

Amit kínálunk:

    • Fancy office environment in Budapest, the most glamorous and exciting, living city in Europe
    • Training and continuous learning and certification opportunities
    • Chance to be part of a rapidly expanding organization
    • Multilingual environment, native colleagues (50% of the team is a native speaker of their support language)
    • Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
    • Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute)
    • Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks
    • Reimbursable language courses
    • Team events and Company events (cool and youthful parties with team-games, etc.)
    • High value awards and recognitions, annual bonus for top performers, and annual salary review

 

A munkavégzés helye: Budapest

 

 

Ha ajánlatunk felkeltette érdeklődését, kérjük,
küldje el magyar és angol nyelvű önéletrajzát a pozíció megnevezésével és a „16-0378”-es referenciaszám feltüntetésével a hf26@humanfield.hu e-mail címre.

Ha ez az álláslehetőség nem találkozik az elképzeléseivel, akkor is kérjük, hogy küldje el önéletrajzát. Biztosan tudunk Önnek segíteni más lehetőségek kapcsán.

 

HumanField Vezető- és Specialistakiválasztó Kft.
www.humanfield.hu