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HumanField - SERVICE DESK REPRESENTATIVE - GERMAN SPEAKING (16-0167)

Vezető IT Outsourcing partnerünk részére keresünk munkatársat

SERVICE DESK REPRESENTATIVE - GERMAN SPEAKING

(16-0167)

pozícióba.

Feladatok:

    • Handle end user calls and web queries
    • You will act as the first point of contact for the client
    • Make sure you keep the client up-to-date and follow up ongoing cases
    • You will take calls and handle incoming emails
    • Show customers that you care and help find a solution to their IT related questions (don’t worry, we will train you)
    • Keep track of everything by precise administration
    • Work together with the resolving group in case of complex cases

 

Elvárások:

    • Advanced or Native in German and you have upper-intermediate English language skills
    • Experienced in customer service – experience gained on an IT Help Desk is an advantage but not a must
    • A university graduate - Fresh graduates are welcome
    • Desire to learn - no IT background required, training will provide the necessary technical knowledge
    • Open to work in shifts
    • Excellent communication skills – both written and spoken
    • Flexible, open-minded personality and a "can do" attitude

 

Amit kínálunk:

    • Fancy office environment in Budapest, the most glamorous and exciting, living city in Europe
    • Training and continuous learning and certification opportunities (we have the BEST and most professional TRAINING TEAM in our organization
    • Chance to be part of a rapidly expanding organization – we are opened our 3rd office here in Budapest end of 2017
    • Multilingual environment, native colleagues (50% of the team is a native speaker of their support language)
    • Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
    • Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute)
    • Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks
    • Reimbursable language courses
    • Team events and Company events (cool and youthful parties with team-games, cake-Friday, etc.)
    • High value awards and recognitions, annual bonus for top performers, and annual salary review

 

A munkavégzés helye: Budapest

 

 

Ha ajánlatunk felkeltette érdeklődését, kérjük,
küldje el magyar és angol nyelvű önéletrajzát a pozíció megnevezésével és a „16-0167”-es referenciaszám feltüntetésével a hf26@humanfield.hu e-mail címre.

Ha ez az álláslehetőség nem találkozik az elképzeléseivel, akkor is kérjük, hogy küldje el önéletrajzát. Biztosan tudunk Önnek segíteni más lehetőségek kapcsán.

 

HumanField Vezető- és Specialistakiválasztó Kft.
www.humanfield.hu