Vezető IT Outsourcing partnerünk részére keresünk munkatársat
SERVICE DESK REPRESENTATIVE - GERMAN SPEAKING
(16-0167)
pozícióba.
Feladatok:
- Handle end user calls and web queries
- You will act as the first point of contact for the client
- Make sure you keep the client up-to-date and follow up ongoing cases
- You will take calls and handle incoming emails
- Show customers that you care and help find a solution to their IT related questions (don’t worry, we will train you)
- Keep track of everything by precise administration
- Work together with the resolving group in case of complex cases
Elvárások:
- Advanced or Native in German and you have upper-intermediate English language skills
- Experienced in customer service – experience gained on an IT Help Desk is an advantage but not a must
- A university graduate - Fresh graduates are welcome
- Desire to learn - no IT background required, training will provide the necessary technical knowledge
- Open to work in shifts
- Excellent communication skills – both written and spoken
- Flexible, open-minded personality and a "can do" attitude
Amit kínálunk:
- Fancy office environment in Budapest, the most glamorous and exciting, living city in Europe
- Training and continuous learning and certification opportunities (we have the BEST and most professional TRAINING TEAM in our organization
- Chance to be part of a rapidly expanding organization – we are opened our 3rd office here in Budapest end of 2017
- Multilingual environment, native colleagues (50% of the team is a native speaker of their support language)
- Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
- Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute)
- Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks
- Reimbursable language courses
- Team events and Company events (cool and youthful parties with team-games, cake-Friday, etc.)
- High value awards and recognitions, annual bonus for top performers, and annual salary review
A munkavégzés helye: Budapest
Ha ajánlatunk felkeltette érdeklődését, kérjük,
küldje el magyar és angol nyelvű önéletrajzát a pozíció megnevezésével és a „16-0167”-es referenciaszám feltüntetésével a hf26@humanfield.hu e-mail címre.
Ha ez az álláslehetőség nem találkozik az elképzeléseivel, akkor is kérjük, hogy küldje el önéletrajzát. Biztosan tudunk Önnek segíteni más lehetőségek kapcsán.
HumanField Vezető- és Specialistakiválasztó Kft.
www.humanfield.hu