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HumanField - CUSTOMER SERVICE REPRESENTATIVE - ITALIAN (16-0001)

Elismert IT Outsourcing partnerünk részére keresünk munkatársat

CUSTOMER SERVICE REPRESENTATIVE - ITALIAN

(16-0001)

pozícióba.

Feladatok:

    • Provides support in solving of authorization problems
    • Accepts and immediately starts to process, solve or forward SW/HW and telephony problems
    • Analyses requests and problems and develops solution suggestions
    • Accepts and supports SW and HW orders
    • Gives advice in order to achieve an efficient IT operation
    • Accepts incoming information and makes sure that it is correctly recorded and is immediately processed forwarded according to the internal processes. Has a duty to supply information to the users. Complies with the existing contractual agreements (SLA)
    • Complies with the Data Protection Act and the current bank rules and instructions.

 

Elvárások:

    • Fluent English + Italian, written and spoken (any other language is a plus)
    • Experience in working with customers or in an international environment is an advantage
    • Flexibility for occasional nightshifts
    • Reliable, open, communicative personality who works well within a team and has accurate work habits
    • Customer orientated, a good listener and asks competent and well directed questions
    • Ready to learn new applications and solutions and has quick learning ability
    • IT experience or IT degree is an advantage
    • FRESH GRADUATES ARE ALSO WELCOME!

 

Amit kínálunk:

    • Open, international and multicultural environment
    • Opportunity to be part of a rapidly expanding organization
    • IT Academy courses, professional development and career path
    • Competitive salary and cafeteria benefits

 

A munkavégzés helye: Budapest

 

 

Ha ajánlatunk felkeltette érdeklődését, kérjük,
küldje el magyar és angol nyelvű önéletrajzát a pozíció megnevezésével és a „16-0001”-es referenciaszám feltüntetésével a hf25@humanfield.hu e-mail címre.

Ha ez az álláslehetőség nem találkozik az elképzeléseivel, akkor is kérjük, hogy küldje el önéletrajzát. Biztosan tudunk Önnek segíteni más lehetőségek kapcsán.

 

HumanField Vezető- és Specialistakiválasztó Kft.
www.humanfield.hu