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HumanField - GERMAN SPEAKING CUSTOMER SERVICE REPRESENTATIVE (16-0521)

Nemzetközi IT Outsourcing partnerünk részére keresünk munkatársat

GERMAN SPEAKING CUSTOMER SERVICE REPRESENTATIVE

(16-0521)

pozícióba.

Feladatok:

  • For our office in Budapest, Hungary we are looking for Customer Service Representatives to support the aftersales processes of our German speaking clients.
    • Receiving end user requests for product details, warranty registration and general inquiries
    • Provide first level resolution providing excellent customer experience
    • Ticket creation /Categorization / Prioritization
    • Ticket escalation to respective Support Group
    • Documenting both the customer concern and action to resolve the issue in the CRM tool

 

Elvárások:

    • have excellent written and verbal communication skills in German and English languages
    • have relevant work experience in Customer Service
    • have High School degree
    • are open to work in shifts
    • have excellent communication skills – both written and spoken
    • are flexible, open-minded personality with a "can do" attitude

 

Amit kínálunk:

    • Fancy office environment in Budapest, the most glamorous and exciting, living city in Europe
    • Training and continuous learning and certification opportunities (we have the BEST and most professional TRAINING TEAM in our organization
    • Chance to be part of a rapidly expanding organization
    • Multilingual environment, native colleagues (50% of the team is a native speaker of their support language)
    • Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
    • Easy to access location and modern office building (easy to reach from city centre, 10–15-minute commute)
    • Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks
    • Reimbursable language courses
    • Team events and Company events (cool and youthful parties with team-games, etc.)
    • High value awards and recognitions, annual bonus for top performers, and annual salary review

 

A munkavégzés helye: Budapest

 

 

Ha ajánlatunk felkeltette érdeklődését, kérjük,
küldje el magyar és angol nyelvű önéletrajzát a pozíció megnevezésével és a „16-0521”-es referenciaszám feltüntetésével a hf26@humanfield.hu e-mail címre.

Ha ez az álláslehetőség nem találkozik az elképzeléseivel, akkor is kérjük, hogy küldje el önéletrajzát. Biztosan tudunk Önnek segíteni más lehetőségek kapcsán.

 

HumanField Vezető- és Specialistakiválasztó Kft.
www.humanfield.hu